Privacy & Legal

Privacy Policy

For these purposes, “this website” refers to all pages, products and services on KylaRoma.com, excluding external, third party links.

This website collect personal information from visitors, commenters and customers in the regular course of doing business. This policy some most frequently asked questions, and lets you know exactly how we protect the information you entrust to us.

Information about us

kylaroma.com is a site operated by Kyla Roma Creative (“We”). We are registered in Canada under company number 828675199. You can reach us at hello@kylaroma.com and have our registered office in Winnipeg, Manitoba, Canada.

 

What personal information do you collect about me?

We collect the following information about you:

  • Customer demographics (age, gender, country of residence, timezone)
  • Customer financial information (including information critical to issuing invoices, but not including your credit card information )
  • Purchase history and product preferences
  • Customer opinions, feedback

When you visit our web site, we also collect the following standard, browser computer based information, such as:

  • User statistics
  • Cookies
  • Web beacons
  • Information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
  • What pages you visit on our site and what links you click on
  • What other sites you’ve visited recently

 

How do you use this information?

The main reasons we collect personal information from you are:

  • to complete a sale or transaction with you
  • to place special orders on your behalf
  • to deliver products directly to you
  • to limit the possibility of fraud when we process your returns

We also use your personal information for other, secondary reasons, including:

  • Customer service
  • Marketing
  • To administer a loyalty program
  • As part of a warranty program

We will also disclose your personal information if we are required by law to do so.

 

How do you get my consent?

When you provide us with personal information to complete a transaction, leave a comment, place an order, arrange for a consultation call or return a purchase, we assume you consent to our collecting it and using it for that specific reason only. By visiting any website, your browser makes certain standard pieces of information about your computer available. KylaRoma.com only uses such widely used, industry standard techniques.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out” By opting out, you can tell us not to collect the information and/or not to share it with other companies.

 

How do I opt out?

All emails sent by KylaRoma.com include an “Unsubscribe” link at the bottom that will allow you to instantly opt out if you would like to.

 

How do I get more information?

We are happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact hello [at] kylaroma.com

 

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

 

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

 

Transactions concluded through our site

We may from time to time allow for the ability to conclude transactions for the supply of goods or services or information through our site. Contracts for the supply of goods or services or information formed through our site or as a result of visits made by you shall be governed by our terms and conditions of supply which you shall be separately detailed to you when relevant prior to the conclusion of any such transaction.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

 

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

Jurisdiction and applicable law

The Canadian courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by Canadian law.

 

Uploading material to our site

We may from time to time provide a feature that allows you to upload material to our site, or to make contact with other users of our site, if you make use of such feature then you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site.

 

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

 

Affiliate Links

Some of the links on this website are affiliate links, which means that if you purchase using them we may receive a commission at no cost to the purchaser. Regardless of  any affiliate relationships, we only recommend products and services that we have researched and found helpful, and aim to do even that infrequently.

 

No Professional Advice

This website and content and/or services provided, including any email series, consulting or courses are an educational and informational resource. No website, including this one, is a substitute for working with a licensed professional – including psychologists, medical professionals, lawyers, financial planners or career consultants. Similarly, coaching and consulting calls are in no way to be construed or substituted as psychological counseling – or any other type of professional therapy, financial, legal or medical advice. Consult a licensed professional in your area if these are your needs.

We cannot and do not guarantee the outcome of any recommendations provided, and any forward looking statements, or statements about potential outcome are expressions of opinion. We make a huge effort to provide reliable information but make no guarantees about the information and recommendations provided. Your continued use/reading/participation with this website and its content and/or services indicated that you acknowledge that We cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within my control. Therefore, following any information or recommendations provided on this website and in its content and/or services are at your own risk.

 

Use the information on this site at your own risk, backed up by your own best judgement- just like you do in the rest of life – only hopefully with more encouragement, humour and camaraderie. xo

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